Course Overview
Schedule of Classes
Course Curriculum
1 Subject
Customer Care Improvement Program (CCIP)
2 Exercises • 14 Learning Materials
Pre Reading Material
Customer Value Proposition (CVP)
PDF
Unique Selling Proposition (USPs)
PDF
Suraksha Package Detailer
PDF
Pre Assessment
Pre Assessment - Customer Care Improvement Plan (CCIP)
Exercise
Post Reading Material
Customer Care Improvement Program
PDF
Customer Value Proposition - Department Wise
PDF
KYC Package
PDF
Arthritis
PDF
Pneumonia
PDF
Diabetes
PDF
Thyroid
PDF
Dyslipidemia
PDF
Post Assessment
Post Assessment - Customer Care Improvement Plan
Exercise
Voice and communication Training
General things to be followed while on the call
PDF
Phonetic Alphabet
PDF
How to pronounce words
PDF
Assessment Voice & Communication Training
Course Instructor
By clicking on Continue, I accept the Terms & Conditions,
Privacy Policy & Refund Policy